Anytime I’ve called the fine ladies over at PJN they have been quick to answer the phone, helpful, and always seemed to talk with a smile on their face.  Hell, just tlaking to a real person at a company feels like an exercise in futility and rarely does the person ansering the phone know the answers to my questions.  Thank you Pepper Jam for providing GREAT customer support.

But please , PLEASE, PLEASE fix your reporting to offer some sort of solution other than SID tracking.  A simple way to analyze my stats via domain would provide me much more useful information than the crap SID reporting shows.  Perhaps this is only a problem for those using BANS or phpBay, but I know it’s a pain in the ass because I can never tell specifically where the sale is coming from.

Furthermore, as a message to the boys managing the eBay affiliate program, FIX BOTS BEING COUNTED AS CLICKS.  Here we are months after release and bots are still being counted as clicks on my reporting methods through Pepperjam, which is destroying my EPC.  Figuring ROI through my ad campaigns is difficult enough on it’s own, without having to comb through worthless reports and ‘guess’ at what my real EPC is.

Pepper Jam Network