January 18, 2010

Gmail Sticking On Load Screen In Chrome

Google Chrome has refused to open gMail for the past few weeks, however loading in basic html has solved the problem.  This is not my ideal fix and frankly frustrating since Chrome was built by the same folks over at Google who created gMail.  Why can't your products just work together?  Well, they should, so I immediately started blaming my new Chrome extensions, like Google Mail Checker.

After disabling, uninstalling, and generally tweaking I decided that the gMail Checker extension for Chrome was not the culprit.  The problem can best be described as some sort of loop issue when gMail loads, causing the load screen to stick.  This problem can be solved by clearing Chrome's cache.

To clear Chrome's cache:

  1. Left click the Tools drop down menu. (The Tools drop down menu is indicated by a wrench icon in the top right corner of your browser.)
  2. Select Options.
  3. Select the Personal tab.
  4. Under Browsing Data, select Clear browsing data...
  5. Select the Cache check box.
  6. Select Everything, from the drop down menu.
  7. Finally click the Clear Browsing Data button.

After following these steps I've been able to successfully open gMail in my Chrome browser.  I've also been able to use the gMail Checker extension, without causing any issues.  Hope this helps your problem as well.

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Filed under Technology by cldnails

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